FAQs
Delivery & Shipment
We deliver PAN India as of now. However, we’re growing and expanding our business and we’ll be delivering overseas soon too.
We aim to deliver your product as soon as possible. However, the estimated time of arrival can range between 5 to 7 business days. The delivery time may vary depending on the location and in case of uncalled circumstances.
Refund & Return
Due to the nature of the product, returning can get a tad difficult. However, items are returnable if you’ve received the product under the following conditions:
Damaged
Defective
Wrong product
Different from its description or product details mentioned on the website.
You’re expected to place a return request within 10 days of delivery and the product must be unused.
Yes, if the request is placed within 10 days of delivery.
Good news!
Yes, you can. However, the product must be unused and packed. Also, you must place the exchange request within 10 days of delivery.
Other Questions
At Streax, we believe that everyone should have the hair they dream of. For us, salon-like air at home is our aim and we strive to give our customers the best experience. So, yes the Streax hair colour products are extremely safe and easy to use that further giving you glamorous, silky, smooth hair.
Yes. The Streax hair colour has a No-Ammonia formulation that ensures the product is free from harmful chemicals and is natural to give you healthy hair.
It provides 100% grey coverage and ensures your hair looks better than ever!
You can ring us at 1800 266 8110 or email us at info@hriindia.com. Also, you can write to us at–
602, Supreme Chambers, Off Veera Desai Road, Andheri (W), Mumbai 400053, Maharashtra, India.
Here’s a breather for you - no, it doesn’t! Colouring your hair just gives you a radiant change. Using the Streax hair colours, you can be rest assured that you’ll have the same quality of hair and experience luminous and bouncy hair as our products have a no-ammonia formulation and are enriched with the goodness of nutrients making the hair look rich and shiny.
It solely depends on the condition of your hair. If your hair is dry and feels slightly damaged then you should wait for a bit till you get healthier hair.
Streax has a wide range of hair colours only to give you the best-looking, silky, hair. Available in a total of 15 shades, you’ll find colours ranging from black to burgundy that’ll give you a vibrant makeover!
